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FAQ

Answers to frequently asked questions (FAQ)

Account questions

I would like to receive the latest special offers by email. How do I subscribe?

To receive the newsletters containing the latest special offers of your favourite stores, it is necessary to create your Kimbino account and to select the stores you want to be informed about.

How do I register?

Registration is very simple and fast:
  • Just click on "Registration" (upper right corner)
  • Enter your e-mail address and your password
  • If you want to receive information about the latest special offers, click on "I would like to receive the newsletter and the special offers"
  • Click on "Create Account" and that’s it :)
You can also fill in some additional data for us to be able to customize the leaflet offer and the discounts to your needs. You can also register using your Facebook account after clicking on "Register with Facebook".

Is registration free?

Yes. Registration and delivery of selected leaflets by email are free. Your account is mainly used to manage subscriptions: you choose the favourite stores and city from which you want to receive new leaflets and special offers. You do not need to register simply to browse leaflets.

I created an account, but I am not receiving leaflets by email. What should I do?

Please check whether you have selected the shops you want to subscribe to - you need to have the store(es) added to MY FAVOURITES (heart symbol). It is also possible that there are no new leaflets of your favourite shop(s) available at the moment. Check your “spam” or "promotions", the leaflets and special offers might be in those folders.

What should I do if I have lost or forgotten my password?

If you forget or lose your password, just click on "Forgotten password" (below the ” Log in with Facebook” icon). The e-mail for resetting your password will be sent to your e-mail. Check your e-mail for further instructions.

How can I change my password?

If you want to change your password, go to your account settings and click “Change Password”

Can I change my email address after registering?

No, it is not possible to change your email address. If you want to use a new e-mail address, it is necessary to create a new account again.

How can I remove stores from my favourites?

If you do not want to receive any information from any store anymore, you have two options:
  • Search for a store, you don't want to receive any news, and click on the heart button (Remove from favourites)
  • If you want to update your favourite list in bulk, you can do it in your account settings, when you are logged in to the “My Stores” section. Here you can remove a store from your favourites with a cross button.
If you delete a store from your favourites, we will no longer be able to send you newsletters from this store.

How can I log out or unsubscribe from newsletters?

To log out, click on "My Account" and then "Log Out". If you want to unsubscribe from newsletters, you can do so by clicking on the link at the bottom of each newsletter.

Can I browse leaflets on Kimbino without registering?

Yes. You can browse all leaflets on Kimbino.com.au without registering and without restrictions. An account is mainly required for additional features such as receiving new leaflets and offers by email.

Leaflets, discounts and special offers

Is it free to browse online leaflets on Kimbino?

Yes, browsing leaflets on Kimbino.com.au is completely free. You can use the website on a computer or in a mobile browser without registering or installing the app. The basic version of the mobile app is also free and contains ads. An optional paid subscription for ad-free use is available in the app.

How can I get more details about the discounts, special offers and products in the leaflets?

Kimbino.com.au provides leaflets and offers from official or publicly available materials published by retailers. The individual retailer is responsible for prices, stock levels, product availability, regional differences, promotional terms and the content of each leaflet. Please check product availability directly with the retailer. You can report an outdated or incorrect leaflet at https://www.kimbino.com.au/contact/.

What stores and types of leaflets can I find on Kimbino?

Kimbino.com.au brings together leaflets from many stores and retail chains in categories such as supermarkets and hypermarkets, health and beauty, electronics, home, furniture and garden, fashion, footwear and sport, travel and more. Well-known grocery chains include, for example, Woolworths, Coles, Aldi, IGA and Costco. In addition to regular leaflets, you will also find themed and seasonal leaflets, longer-running catalogues and special offers. No, kimbino.com.au does not guarantee leaflets from every store in the country. It brings together current leaflets and offers from many well-known retailers across several categories. A particular leaflet is available only if the retailer has published it and it is still valid.

Is it possible to shop through Kimbino?

No. Kimbino.com.au is not an online shop, and products cannot be ordered or purchased through this website. It is intended for browsing current leaflets, catalogues and discounted products free of charge.

Is it possible to download leaflets from Kimbino in PDF format?

No, leaflets available on Kimbino cannot be downloaded and viewed in PDF format.

Does Kimbino deliver printed leaflets to mailboxes?

No, Kimbino is not responsible for the printing and the distribution of leaflets. This service is provided by individual stores themselves. Kimbino tries to protect the environment and therefore provides a greener, faster and more comfortable way of browsing leaflets - online leaflets available at any time and anywhere.

When are new supermarket leaflets published?

We update the content daily and add a new leaflet as soon as the relevant retailer publishes it. Weekly promotions often start on Monday, Wednesday or Thursday, but the exact day depends on the retailer. The validity dates are shown with every leaflet.

How long are leaflets valid?

The validity period depends on the retailer and type of offer. Weekly leaflets usually run for about 5 to 7 days, short weekend promotions for less time, and seasonal or monthly catalogues for longer. The exact dates shown with each leaflet are always decisive. Once a leaflet expires, it is no longer displayed on the website.

Where can I find this week’s current supermarket leaflets?

You can find valid supermarket leaflets on the Kimbino.com.au homepage, in the hypermarket category or on the page of your chosen retailer. Offers from chains such as Woolworths, Coles, Aldi, IGA and Costco are available. The validity dates shown with each leaflet make it easy to see which promotions apply this week.

Where can I find next week’s leaflet?

A forthcoming leaflet appears on Kimbino.com.au when the retailer publishes it in advance. Open the relevant retailer’s page and compare the validity dates of the available leaflets. If the next offer is already available, you will find it among that retailer’s latest leaflets.

Location

I would like to see leaflets only from my city. Is that possible?

Yes, on the website click on "City button", select your city and then you will see all leaflets from your location.

I do not see my city in the “Location settings” list. What should I do?

If desired city cannot be selected, please try to choose some nearest bigger city.

Why can I not see any leaflets after selecting my location?

It is possible, there are no leaflets currently available for selected city or the selected store is not located in the city.

Why do some promotions vary by city?

Some leaflet offers may vary by region or by individual store. Retailers adjust promotions based on product availability or local demand.

Mobile app

How can I download the Kimbino app?

The Kimbino app is available for Android and iOS devices from Google Play, the App Store or Huawei AppGallery. There is no separate HarmonyOS app, and availability on some newer Huawei devices may depend on Google services and device settings.

Why can I not install the Kimbino app?

Please check the region settings in your Google account. If Kimbino app is not allowed in the country you entered when creating your Google account, it may limit your access to the installation, regardless of the country you're currently staying in.

I would like to receive information about the latest leaflets as soon as they are uploaded. Can I set this up?

Yes, the app allows you to set up notifications so you never miss a discount from your favourite store. After installation, the app will automatically offer you the option to set up notifications. The second option is to set up notifications directly in the My Account - Notifications section.

Can I change the country whose leaflets I want to browse?

Yes, at the very top of the homepage in the header, you can click on the flag, which will open “Location settings” and let you choose the country and city from which you want to view catalogues.

Which devices support the Kimbino app, and can I browse leaflets without it?

You can use Kimbino on a computer or in a mobile browser without installing the app. The mobile app is available for Android and iOS from Google Play, the App Store or Huawei AppGallery; there is no separate HarmonyOS version. It also lets you save loyalty cards, follow favourite stores and receive notifications about new leaflets.

How can I add a loyalty card?

Open the Kimbino app, select “Cards” from the menu:
  • In the top right corner, click "Add card"
  • Find the store to which the loyalty card belongs
  • Scan the code or manually enter the card number
  • Click “Add Card” and it is done :)

The loyalty card I want to add is not listed. What should I do?

If the store you want to add your loyalty card from is not in the list, click on “Add your own card”, enter the “Card name”, and continue as you would when creating a regular online loyalty card.

Can I change the order in which loyalty cards are displayed?

Cards are sorted automatically in alphabetical order. You can mark your Favourite cards, which you use most often, so they appear at the top. Open the card details, in the top right corner there are three dots that show options to edit the card – click on “Add/remove from favourites.”

Can I browse leaflets on my phone without the app?

Yes. You can browse leaflets on kimbino.com.au free of charge in a mobile web browser, without registration or installing the app. The app is optional and adds notifications, loyalty-card storage and easy offer filtering.

How can I use Kimbino effectively?

How can I find the best promotions near me?

Set your town or city or allow location access to see relevant stores and regional offers. If you are looking for a particular item, use the search bar at the top of the website.

How can I save money using leaflets?

Leaflets help you compare prices between retailers and plan your shopping around current discounts. You can save the most by combining promotions from several stores.

Is it worth following leaflets online?

Yes. Online leaflets provide a free overview of current promotions from several retailers, help you find discounted products and plan your shopping before visiting a store. You can browse them on Kimbino.com.au on a computer or mobile device without registering.

About Kimbino.com.au

What is Kimbino?

Kimbino.com.au is an Australian online platform that brings current retail leaflets, catalogues and promotional offers together in one place. Users can search for valid leaflets by retailer, category or location free of charge and without registering, view discounted products and plan their shopping in advance. Kimbino.com.au is not an online shop and does not sell goods directly.

Who is behind Kimbino?

Kimbino is supported by a team working on content, quality, technology and platform development. Our goal is to provide current leaflets and offers in a clear digital format that is available free of charge. Would you like to learn more about the project? Listen to the podcast with our business owner, Radka Kalafutová.

How does Kimbino help users?

Kimbino.com.au makes it easier to find current promotions by bringing offers from multiple retailers together on one website. Users can follow leaflets by chain, category or location, search for a specific discounted product and compare available offers before shopping.

How is content created on Kimbino?

We update Kimbino regularly so users can find valid leaflets, catalogues and retail offers. We focus on clarity, up-to-date content and ease of use.

Why does Kimbino support digital leaflets?

Digital leaflets are a practical alternative to printed flyers. They are available online, easy to browse and can help reduce the amount of paper delivered to mailboxes and eventually discarded.

Can I suggest a new store or improvement?

Yes. If a store is missing from Kimbino, you find outdated information or you have an improvement suggestion, you can contact us through the contact form. User feedback helps us improve Kimbino.

Didn't find what you were looking for?

Do you have any questions or recommendations? Or do you have a problem with something? Contact us.